We keep up to date with government guidance and are in touch with local authorities and regulatory agencies to determine what’s appropriate for people safety in our buildings and grounds.
As part of the OYO group we have benefited from worldwide expertise in managing “covid safe” stays – learning from how other countries and continents have managed emergence from lockdown. As an independent and flexible hotel, we are able to implement changes with greater ease and commitment than the big groups.
Processes that promote safety. You will notice some changes in our normal booking process. For example, we will try and complete a lot of the formalities of booking and check in/ check out remotely. You will still be greeted personally – albeit, we may be behind some subtle barriers. This is because we still want to make your stay personal and we still want to be vigilant about who is in our hotel, for the sake of everyone’s safety. You will be asked to sign (with a sanitised pen!) a covid symptom free declaration. Whilst we won’t take your temperature, we reserve the right to do this (remotely, of course). You’d also want the assurance that other residents and our staff are similarly symptom free.
We will store contact details for at least 21 days to assist the government’s track and trace initiative.
During lockdown, unlike other hotels we stayed open and supported housing key workers and other key initiatives. That experience has helped us fine tune our implementation and management of covid safe environments for guests, staff and all visitors.
Our food service – with an extensive menu is now resumed. Remote ordering is available and you can have food in your room. Our rooms are spacious so this should a safe, pleasant and comfortable experience. You can now dine in our restaurant and bar areas.
Staff will continue to use PPE as required. We are asking guests to continue to take safety measures as they feel comfortable. There are sanitisation points within a few yards of hotel entry points, lounge areas and your rooms. You can get dispensed, touch-free, measured amount of alcohol based sanitisation gel – that way you can keep your room a “safe zone”.
As an independent hotel we live by our motto - Professional, Personal and Flexible. We think you'll enjoy our hotel, the attention to detail, the warm and friendly welcome and our overall customer centric approach.
Here are some more reasons why you should choose The Queensgate Hotel:
Peterborough is a Cathedral City located in the East of England, The Queensgate Hotel is well located with Peterborough City centre which houses the famous Cathedral just located a 10 minute walk and within 1 hour of central London.
Whatever your budget, we have a room type to suit here at The Queensgate Hotel in Peterborough. Whether you are a lone traveller on a budget looking for all the services of a 3* hotel at budget rates, a couple looking for that extra special weekend away or a business executive looking for superb facilities at affordable prices, you are sure to find the right room here.
At The Queensgate Hotel we have a variety of function rooms to suit many needs. Whether your meeting/Venue is for 2 or 60 people we can accommodate you right here in the City Centre and the quality food and service to match.
Introducing a fine restaurant in Peterborough-Sweet Olives, One of the areas finest fresh food restaurants. All aspects of dining are covered whether it’s an informal bar snack in our sports bar while watching the latest game or casual dining while relaxing in our spacious lounge and of course a formal business dinner or romantic meal for two in our bright and colourful Mediterranean themed restaurant combining fresh filling food and dishes that have been designed with healthy eating in mind- but don’t worry we do still have homemade chips!
The Queensgate Hotel are happy to announce we’re an establishment which stocks many gins in a variety of flavours from blood orange, parma violets and many more alongside a vast arrange of beer and craft ales. Enjoy a drink in our newly refurbished bar area or in the comfort of your own room.
Book direct to get the best deals and support your nation's business. The majority of agents are overseas based, avoid paying UK taxes and did hardly anything to support actual hotels during the COVID-19 crisis (some even shut their booking engines so they don't have to field enquiries!).
When you book through an agent, typically as much as 25 pence per Pound will be sliced off the service/product value for the agent. That loss in value has to be paid for somehow and usually that's in higher than needed pricing or poorer service. It does next to nothing for the value you receive when you book through an internet based agent. Book direct to get the best service, best deals and best value and to support UK jobs your national businesses.
When you’re looking for a hotel in Peterborough, there are lots of reasons to choose the Queensgate Hotel. 10 minutes walk from the city centre. We’re a 3 star hotel with one of the highest rating in our class so you’re guaranteed great service.
With long standing experience and expertise to get it right first time, the hotel can apply its extensive conference and function facilities to meet your exacting needs. We host meetings and functions from 2 to 60 people in a variety of formats and rooms.
You'll enjoy Sweet Olives where fresh local produce is wrapped by our skilled chefs into a healthy and tasteful Mediterranean themed menu. There are also traditional dishes and our informal lounge menu and also a Gluten free menu!
The Queensgate Hotel is located just a 10 minute walk from Peterborough City Centre. 20 minute drive from Stamford and 40 minutes drive from Cambridge and an hour from Central London so whether you are looking to stay in Peterborough to go and view the Local attractions or stay over night before you head into London The Queensgate Hotel is a convenient location.
a very friendly hotel all staff very polite and helpful this was our second visit and looking forward to our next one our room was clean and warm breakfast was hot with a good choice disabled friendly - Trip advisor Dec 17
When I read the reviews of this hotel, I was genuinely extremely worried to stay here but the horrible reviews are not a true reflection of what The Queensgate Hotel is like. The three rooms we had were large, comfortable and clean. Yes the hotel looks a little tired and could do with new carpet and new curtains, but overall it's a pleasant hotel. I cannot fault the staff! They were absolutely fantastic. The chef and kitchen staff catered perfectly for my allergy needs, all the food is home made, cooked to order to your preference and is served piping hot. Trip Advisor Oct 17
When I read the reviews of this hotel, I was genuinely extremely worried to stay here but the horrible reviews are not a true reflection of what The Queensgate Hotel is like. The three rooms we had were large, comfortable and clean. Yes the hotel looks a little tired and could do with new carpet and new curtains, but overall it's a pleasant hotel. I cannot fault the staff! They were absolutely fantastic. The chef and kitchen staff catered perfectly for my allergy needs, all the food is home made, cooked to order to your preference and is served piping hot.
We stayed for 1 night on a weekend deal that included breakfast in the price of the room. The room was very clean, and smelt nice, the bed very comfortable and there were extras like a trouser press. We felt the service was very good, we had no problems finding a space to park in the large carpark to the rear of the hotel, and as we were coming back after hours we were given perfect instructions for reentering the hotel when the main doors were closed. The breakfast was as expected, and very pleasant.
"Three nights in Feb" - I was working in Peterborough and stayed at the Queensgate for three nights - it was comfortable, staff were lovely and helpful, and the food was a acceptable - all for a very good price. So if you need reasonably price accommodation, I would recommend the Queensgate. My only observation is that breakfast could do with a bit of an upgrade as it is a little basic. In summary, it isn't fancy but it is clean (and smelt clean - always a plus in my book!) and tidy and has all of the facilities you would expect and the wifi was reliable. Just what I needed. Stayed February 2017, travelled on business. Trip Advisor review Feb 17
"Fab hotel, lovely staff" - The hotel was lovely and clean. Our room was fab with excellent facilities. We ate in the restaurant and the burgers were wonderful. Staff all very friendly and helpful. Would definitely stay again. Lots of parking and a 10 min walk into the town centre. Good value for money! Trip Advisor review Feb 17